We've been helping pharmaceutical companies navigate medical congresses for years, and AAD's Annual Meeting presents a ton of opportunities and challenges for teams looking to connect with dermatology thought leaders.
Where other meetings might have narrower focuses, AAD brings together 20,000+ professionals spanning everything from pediatric dermatologists managing eczema in infants to Mohs surgeons performing complex reconstructions to researchers developing novel gene therapies for rare skin diseases.
The diversity of stakeholders means you have to think strategically going into an event like this. You can't just show up with a booth and hope for the best—not when your target KOLs might be scattered across dozens of session tracks happening simultaneously in the massive Colorado Convention Center.
This is exactly why we built Health Expert Connect™—to help teams manage this complexity without drowning in spreadsheets, emails, and compliance concerns. In this guide, we'll share our playbook for AAD and show how an engagement platform can help you maximize the ROI on events like this.
Before really diving into strategy here, it's worth stepping back just for a second to understand what makes AAD unique from other major medical meetings.
The dermatology community is notably collaborative yet specialized. Many derms have trained at the same institutions, collaborate on research, or serve together on committees developing treatment guidelines.
This creates both opportunities and challenges for engagement.
Unlike some specialties, dermatologists often practice across multiple domains. Your target medical dermatologist might also perform cosmetic procedures, conduct clinical trials, and teach residents. This means simple categorization won't work—your outreach strategy needs to reflect the full scope of each KOL's expertise and interests.
This is exactly where platforms like Health Expert Connect™ become invaluable for congresses and events like this. Our system lets teams tag KOLs with multiple attributes—clinical focus, procedural expertise, research interests, institutional affiliations, engagement history—and build dynamic segments for more targeted outreach.
There’s no more juggling separate spreadsheets for "psoriasis experts" vs. "melanoma specialists" when the same physician may be deeply involved in both.
The meeting itself reflects this complexity. AAD organizes its content across several key domains:
Each of these domains has its own thought leaders, session formats, and networking opportunities.
A smart engagement strategy needs to reflect this segmentation while staying flexible enough to capture valuable cross-domain insights.
Over the years, we've supported many congress and medical meeting engagement campaigns and have found that the most successful teams start planning months in advance. While you can compress the timeline if needed, this month-by-month cadence gives your team a comfortable, proactive rhythm.
Fall is the time to consolidate your dermatology KOL lists—but here's where many teams go wrong: they treat all dermatologists the same. With Health Expert Connect™, you can organize your outreach far more strategically by tagging KOLs based on:
For example, if your company is developing a novel therapy for atopic dermatitis, we can help you segment your list of 1,500+ dermatologists into distinct communities using Health Expert Connect™.
Segmenting like this means you can finally craft messages that resonate with each group's specific interests and concerns, instead of sending generic, one-size-fits-all emails (which is one of the biggest pain points we hear from teams doing event engagement).
By mid-November, most dermatologists begin planning their spring conference schedule. This is prime time for outreach.
Pro tip: Don't wait until February to start invitations! It's a common trap, but AAD calendars fill up fast, especially for evening events and 1:1 meetings. Health Expert Connect™ helps you stay ahead of the game by streamlining fall outreach with:
You can also simplify scheduling with Calendly integration, and enhance communication with automated reminders via email, text, or WhatsApp—plus automatic calendar invites for 1:1 meetings, poster sessions, presentations, and dinners.
An important messaging tip here: Based on our experience, dermatologists respond well to both clinical efficacy data and quality-of-life improvements. Lead with clear outcomes, safety profiles, and patient-reported outcomes—not just mechanism of action.
In Health Expert Connect™, you can tailor different message templates for different segments, emphasizing rapid onset of action for one group, long-term safety data for another, while maintaining a complete record of all outreach.
The platform tracks every email sent, every response, and every meeting scheduled, giving you full visibility into your pre-congress engagement.
Now it's time to finalize your scientific content, booth materials, and digital assets. But don't just think about what you'll present. Also think about what you'll capture.
Health Expert Connect™ becomes your team's central content hub, with:
Everything lives in one place (with full permissions-based access) so the right people can easily find what they need while staying compliant with confidentiality requirements.
In the final weeks, it's all about logistics and team readiness. Some teams even conduct role-playing to prepare for common dermatology-specific questions, such as:
These questions come up again and again at AAD—your team should be ready with crisp, evidence-based answers.
The Colorado Convention Center in Denver spans multiple levels and buildings. Navigating it effectively takes planning.
Here are some tips to help your team make the most of their time on site.
Unlike smaller meetings where you can cover everything, AAD forces you to prioritize.
We recommend focusing on key areas (see below). Teams using Health Expert Connect™ easily assign session coverage and track it in real time—no more last-minute scrambles.
A few key areas to prioritize here:
One of the biggest risks at a large congress like AAD is losing valuable insights in the shuffle. Health Expert Connect™ gives teams structured, consistent ways to capture and share what they learn:
| For KOL Meetings | Session Coverage |
|---|---|
| Standardized forms for capturing KOL interactions. | Templates for competitive intelligence from presentations. |
| Tags for insights (topic, therapeutic area, strategic importance). | Structured feedback forms for poster sessions. |
| Real-time sharing with colleagues who couldn’t attend the meeting. | Team coordination tools to ensure full coverage—without duplicating effort! |
AAD's poster sessions—spanning everything from basic science to clinical outcomes—require an organized approach. Your team needs tools to capture insights quickly and thoroughly.
Health Expert Connect™ helps teams tackle this through:
We strongly recommend mapping out your poster strategy ahead of time. Divide the team so you're covering as many relevant sessions as possible, rather than having everyone cluster around the same handful of presentations. We've seen teams capture 3x more meaningful poster insights using this systematic approach compared to traditional note-taking.
Many dermatologists work at institutions with strict policies regarding interactions. Manual compliance tracking doesn't scale at a meeting like AAD, where your team may have dozens of members engaging with hundreds of KOLs across multiple venues.
Health Expert Connect™ automates compliance management:
At an event as complex as AAD, this kind of automation is critical. Without it, teams quickly get buried trying to manually track compliance across a mountain of interactions.
Beyond the standard congress playbook, AAD offers unique engagement venues, including:
This is where having a platform like Health Expert Connect™ really shines. While others scramble with business cards and scattered notes, our users execute systematic follow-up.
Let's start with organizing your insights immediately after the event—a huge pain point for those without a system.
Within 24 hours of AAD ending, you'll have:
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Then we move to actually turning those connections from the event into lasting relationships through. Here’s how we do it—in sequence:
| Immediate Actions (48 hours) |
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| Medium-term Nurturing (2-8 weeks) |
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| Long-term Relationship Building (ongoing) |
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We've seen brilliant medical affairs teams—people who can talk for hours about the latest JAK inhibitors or emerging gene therapies—get completely bogged down by the operational chaos of a major congress.
Here's how it usually happens:
They start by sending outreach emails. Then they manage responses in spreadsheets. Expenses are tracked in a separate system. Calendars live somewhere else. Insights get logged in yet another tool. By the second day of an event like AAD, the team is overwhelmed with administrative work instead of focusing on what really matters—building relationships with dermatologists who could advance their programs.
We've watched invaluable insights slip through the cracks simply because there was no centralized way to capture them. Someone has a great conversation with a top atopic dermatitis expert about combination therapy approaches, jots a note on a business card—and three days later, it's gone. Or they remember the conversation, but not who said what, so the follow-up is lost.
And the compliance risks? Very real. When expenses are tracked manually across dozens of team members engaging with hundreds of KOLs, errors happen. We've seen teams scrambling months later to reconstruct records for Sunshine Act reporting because their tracking system failed.
But what really hurts to see is the missed opportunities from poor coordination. One MSL schedules a meeting with a KOL, unaware that a colleague already has an established relationship. Or two team members approach the same dermatologist with conflicting messages, simply because there's no shared system to track interactions.
That's exactly why we built Health Expert Connect™ differently. When everything (your KOL database, communication history, meeting schedules, insights, compliance records, and expenses ) lives in one platform, your team can focus on what they do best: advancing medicine through meaningful relationships.
The difference is transformational: Instead of spending 60% of their time on administrative tasks, teams spend that time having deeper conversations, capturing richer insights, and building stronger relationships. That's not just more efficient. That's what drives your dermatology programs forward.
AAD is too important and too expensive to approach haphazardly. The teams that succeed are those that treat congress planning as a systematic process rather than a series of disconnected activities.
Our clients consistently report:
But beyond the metrics, what really matters is this: when your team can focus on building relationships instead of managing logistics, you achieve the real purpose of congress attendance—advancing your dermatology pipeline through meaningful KOL engagement.
Don't let another AAD pass while wrestling with spreadsheets, email chains, and manual compliance tracking. Health Expert Connect™ brings everything together in one powerful, purpose-built platform.
Contact us today to schedule your personalized demo. We'll show you exactly how Health Expert Connect™ can transform your AAD strategy, using real examples from successful dermatology congress campaigns. Because in dermatology, relationships matter. And we're here to help you build them—systematically, compliantly, and meaningfully.
Ready to revolutionize your congress planning? Let's talk. Your KOLs—and your team—will thank you.
Currently managing congress planning across multiple disconnected systems? We'll help you centralize everything in Health Expert Connect™. Most teams are fully operational within two weeks. Schedule your demo now and see why leading pharma companies trust ExtendMed for their most important dermatology engagements.