Health Expert Connect™ is the comprehensive stakeholder engagement platform purpose-built for pharmaceutical, biotech, and life sciences teams. It's the single system that handles advisory boards, speaker programs, congress coordination, clinical trial site management, market research and more—everything you currently manage across multiple tools.
The platform combines synchronous capabilities (live virtual meetings with video conferencing and interactivity) with asynchronous tools (discussion boards, surveys, resource centers) so stakeholders can participate on their schedule across any time zone. Unlike generic tools, everything is built with compliance in mind—FMV tracking, NPI validation, Sunshine reporting, audit trail and secure data management are standard.
Think of it as your complete stakeholder engagement infrastructure: the technology, workflows, and compliance framework that lets your team focus on strategy and insights rather than logistics and coordination.
Too many teams still rely on a patchwork of spreadsheets, emails and manual oversight to run stakeholder programs. Health Expert Connect™ brings everything together in one powerful system.
Host secure virtual meetings, run surveys, advisory boards and discussion forums—with branded portals and personalized workflows
Share content, facilitate polls and Q&A and bring internal and external voices into every stage of development and education.
Monitor engagement, segment audiences and generate analytics and reports that actually drive action.
Design multi-phase programs combining live and async engagement. Group participants by specialty or role, centralize touchpoints and manage compliant workflows.
Upload rosters, auto-validate HCPs via NPI lookup and manage FMV-compliant rates. Use DocuSign for digital contracting, and store bios and CVs for a searchable expert database.
Connect with stakeholders through built-in video conferencing that includes screen sharing, real-time polls, Q&A and chat functionality. Every session can be recorded with automated transcription for future reference. Use breakout rooms and whiteboarding tools to facilitate collaborative discussions, and support hybrid events that bring together both in-person and virtual participants.
Host moderated threads where advisors react to prompts, reference evidence and build on each other's ideas. Keep artifacts and dialogue together.
Design surveys with conditional logic and branching that adapt based on responses. Choose from multiple question formats including rating scales, multiple choice and open-ended text. Collect anonymized feedback to reduce bias and encourage candid input. Then, track results in real-time through an interactive dashboard. Export data for deeper analysis or let the platform's automated tools identify patterns in responses.
Create centralized repositories to store and organize educational materials, presentations and reference documents. Set access controls and permissions to manage who can view specific content. Track engagement patterns to understand which materials resonate most with different audiences, and use search and filtering to help stakeholders find what they need quickly. Version control ensures everyone always accesses the most current materials.
Enable multiple contributors to edit manuscripts and publications simultaneously. Investigators can leave inline comments on specific sections to facilitate focused discussions, while version history tracks every change with contributor names and timestamps. Activity feeds keep everyone informed about who's currently editing and what changes have been made. Document owners maintain control through acceptance and rejection workflows that manage the review process from draft to final submission.
Automatically calculate honoraria based on contracted rates and actual participation, eliminating manual tracking and calculation errors. Experts submit expenses with receipt uploads directly through the platform, while group meal costs are allocated and tracked systematically. Generate Sunshine-ready payment reports with comprehensive audit trails that document every transaction, and integrate with financial systems like Concur to streamline your existing payment workflows.
Let AI-powered tools summarize lengthy discussions and meeting transcripts to extract key points quickly. The platform identifies themes across multiple engagements over time, revealing patterns that might not be obvious from individual sessions. Sentiment analysis tracks how opinions and attitudes evolve, while pattern identification highlights insights that inform strategic decisions. Cross-activity analysis connects insights from different engagement types to give you a comprehensive view of stakeholder perspectives.
Monitor engagement in real-time through dashboards that show participation rates, attendance patterns and activity levels across all your programs. Understand which content drives interaction through detailed metrics and behavior analysis. Score advisors based on expertise and contribution quality to identify your most valuable relationships. Generate executive-ready summaries that translate engagement data into actionable insights, with full data export capabilities for presentations and further analysis in your preferred tools.
Mediar Therapeutics needed rapid, cross-functional insights in fibrosis. We convened a virtual advisory board of top experts, facilitated real-time collaboration and fast-tracked the feedback loop.
In 25 years of working with vendors, ExtendMed stands at the top of the list. They’re strategic partners, arming my staff with vital statistics and sharing their experience and ideas for the future. They’re nimble and they understand our business. They’ve anticipated issues, recommended new directions and implemented our decisions efficiently.”