Medical Communications Teams

Your speaker bureau and engagement technology partner—so you can focus on strategy, not systems

Managing hundreds of speaker programs shouldn't require building your own technology stack. ExtendMed's Health Expert Connect™ platform becomes your white-labeled infrastructure for speaker bureau management—enabling you to scale client engagements without scaling headcount.

Are you losing business because your tech can’t keep up?

You’re running tens to hundreds of speaker programs across pharma clients—each requiring contracting, logistics, compliance and reporting. Yet your team is juggling spreadsheets and disconnected tools not built for scale.

When a major client asks if you can manage their nationwide bureau, you hesitate—not for lack of expertise, but because your systems can’t support it. Legacy platforms are rigid, enterprise tools overpriced and custom builds out of reach. It’s time for technology that grows with your business, not against it.

A platform partnership that amplifies your agency—not replaces it

 

Health Expert Connect™ becomes your technology backbone for speaker bureau management. You maintain complete control of client relationships, program strategy and content direction. We provide the platform infrastructure, compliance automation and technical expertise that enables you to execute hundreds of programs efficiently.

This isn't a "done-for-you" service where we take over your programs. It's a true partnership where you license our battle-tested platform—white-labeled for your agency brand—and get strategic support when you need it.

You can confidently pitch and win large speaker bureau contracts. Your team manages tens or hundreds of programs annually without drowning in logistics. Clients see you as a sophisticated technology partner, not just a content agency. And you scale your business without building a software development team.

Core speaker bureau management capabilities

Plan Events Fast

Reps build a compliant program in four guided steps.

meeting format
date picker
meeting setup
speaker list

Stay Compliant & On-Budget

Business rules, FMV rates and guardrails apply themselves.

no code editor
budget builds
YTD spend

Engage Your Audience

Branded registrations, instant confirmations and feedback loops.

event microsite
hybrid confirmation
auto thank you email
resend or preview attendee email
PRC approved template library

Empower Speakers

One hub for contracts, training, upcoming speaker gigs and receipts.

upcoming engagements
track deck-spending
contract term

Measure & Improve

Real-time dashboards track spend, deliverability and workflow status.

budget line drilldown
deliverability dashboard
phase by phase checklist logs

Two partnership approaches for different agency needs

platform

Platform licensing (most common)

You license Health Expert Connect™ as your speaker bureau infrastructure. We provide the technology, training and ongoing support. You maintain complete control of client relationships and program execution. Optional white-labeling available.

This model is best for independent agencies and mid-sized firms managing 50-1000+ programs annually who need sophisticated technology without building internal capabilities.

start-here

Platform licensing + strategic services

You license the platform and selectively engage our team for additional support—helping with client pitches, custom workflow design, advanced reporting needs or capacity during peak periods.

This model is best for growing agencies expanding speaker bureau offerings or taking on larger pharmaceutical clients where additional strategic partnership adds value.

Case study Managing 700+ programs annually for Citrus Health Group

Citrus Health Group was at an inflection point. Managing speaker programs for major pharmaceutical divisions with rigid, outdated tools created inefficiencies, compliance risks and limited their ability to pursue new opportunities.
By partnering with ExtendMed, Citrus transformed its operations:
Reduced manual logistics work through automated workflows
Onboarded new staff in days using built-in SOPs
Won multi-million dollar contracts with confidence in their technology
Gained real-time reporting that proves ROI to pharmaceutical clients
Scaled to 700+ programs without adding headcount

Case study Pioneering patient experience research for Imbue Partners

When Imbue Partners needed to capture patient and caregiver experiences for FDA submission on a rare, terminal disease, enterprise platforms like Within3 were cost-prohibitive for their biotech client. Traditional research methods couldn't accommodate the cognitive limitations and emotional sensitivity required.
Our model enabled sophisticated research methodology:
Asynchronous discussion forums with separate patient and caregiver spaces
Validated clinical assessments deployed through online surveys
One-on-one interview coordination accommodating participants' limitations
Comprehensive data collection meeting FDA patient experience requirements
Created unexpected community for isolated families facing devastating diagnosis

The agencies we work best with

Our most successful partnerships share a few common characteristics.

Strong pharma client relationships. You already serve pharma clients and understand their compliance requirements, strategic priorities and operational complexities.

Strategic mindset, not just execution. You see speaker programs as strategic engagement tools, not just logistics to manage. You want to demonstrate measurable outcomes and continuous improvement.

Collaborative approach to partnerships. You’re open to bringing us into client conversations and strategic planning. You value a technology partner who contributes ideas, not just executes tasks.

Growth ambitions. You're actively pursuing larger speaker bureau opportunities or expanding your medical communications service offerings.

Independent or mid-sized firms. Our model works particularly well for agencies under about 50 employees doing roughly $20-50 million in revenue—nimble enough to integrate new technology while established enough to have strong client relationships.

What makes our partnership model different

We can join your client pitches

When you're presenting to a client who questions your technology capabilities, we join as your technology experts. We demonstrate platform capabilities, answer technical questions and provide the confidence clients need to move forward with significant engagements.

videocall
Close collaboration

Our team members are known by name at partner agencies. We jump on calls to troubleshoot, create custom reports, propose workflow improvements and think alongside you about demonstrating value to your clients.

minds
Co-creating solutions together

We don't just implement your feature requests—we actively propose strategic ideas based on what we're seeing work across multiple agency partners. New dashboard concepts, forecasted versus actual savings analyses, efficiency improvements. This is genuine co-creation.

hand-heart
Respecting your client relationships

Unlike some platform companies that try to work around agencies directly to pharm clients, we explicitly position ourselves as your technology partner. Your client relationships stay yours. We strengthen them through our collaboration, never threaten them.

filters
Flexible configuration

Every client has unique workflows. Unlike legacy platforms that force you to compromise your processes to fit their framework, we configure the platform to match how each client actually operates.

Better medical engagements in just three steps

Nobody wants to gamble on a complicated new system. That’s why we’ve made getting started with ExtendMed simple and supportive—from first conversation to long-term success.

Express your interest

Tell us about your agency—the clients you serve, your current speaker program volume, your technology pain points and growth aspirations. We'll discuss whether an ExtendMed partnership is the right fit.

Get a tailored demo

We'll show you exactly how Health Expert Connect™ manages the complete speaker program lifecycle—from field force requests through Sunshine reporting. You'll see real workflows from agencies like yours managing hundreds of programs.

Have better engagements

We'll work together to determine the right partnership model—platform licensing, white-labeling options, strategic service engagement and implementation approach. Most partners are operational within weeks, not months.

A few FAQs

Still have questions? Here are answers to the most common ones we hear from agencies exploring Health Expert Connect™.

How is licensing ExtendMed's platform different from using your full services?

With our Partner Program, you license Health Expert Connect™ to run speaker programs under your agency brand while maintaining complete control of client relationships and program execution. You're not outsourcing to us—you're using our technology infrastructure. This is designed for agencies who want sophisticated platform capabilities without building software themselves.

Can the platform really scale to hundreds of programs annually?

Absolutely. We have groups managing 700+ programs through the platform, and it's designed to handle enterprise-level volume. The automated workflows, approval chains and compliance tracking actually make managing hundreds of programs easier than managing dozens with spreadsheets and disconnected tools.

Will ExtendMed compete with us for our pharma clients?

Never. We're technology partners, not competitors. When you bring us to client meetings, we're there supporting your agency's strategy as technology experts. We respect the client relationships you've built and work to strengthen them through platform capabilities, not undermine them.

How quickly can we implement the platform for a new client?

Most implementations are operational within 2-4 weeks, depending on complexity. Our experience shows that even sophisticated implementations supporting hundreds of programs can launch quickly with our proven onboarding process.

What size agency is the best fit for partnership?

We work best with independent agencies under 50 employees doing roughly $30-50 million in revenue. These firms are nimble enough to integrate new technology while established enough to have strong pharmaceutical client relationships. Larger agencies can work too, but smaller, independent firms often see the most transformative results.

Does the platform only work for speaker programs?

While speaker bureau management is the primary use case for most partners, the platform supports advisory boards, congress management, journal clubs, market research, publication planning and other engagement needs. Many partners start with speaker bureaus and expand their platform usage over time.

How involved is ExtendMed in day-to-day operations?

That's entirely up to you. Some partners collaborate with us daily on strategic decisions and client pitches. Others prefer more independence. Our team is available when you need us—for troubleshooting, custom reports, workflow improvements or exploring new features—but you maintain complete control.

Can we white-label the platform to our agency brand?

Yes. The platform can run under your agency brand so pharmaceutical clients see your expertise powered by sophisticated technology, not an external vendor relationship.

What's the cost structure for partnership?

We keep this flexible based on your agency's program volume and partnership model. The investment is designed to be substantially lower than Within3's enterprise pricing while enabling you to manage sophisticated speaker bureaus profitably. Contact us to discuss specific pricing for your situation.

Ready to scale your speaker bureau and other engagement business?

Request a demo today.

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