Support content development, logistics, meetings, and analysis

A medical communications agency required support for multiple simultaneous event registration sites, as well as expert virtual meetings to prepare content.

Simplify your project execution and increase client satisfaction by providing a one-stop custom-branded platform to manage the account

Challenge

A medical communications agency required support for multiple simultaneous event registration sites, as well as expert virtual meetings to prepare content. In addition, the agency wanted to eliminate its vendor coordination and expense for ARS but increase onsite meeting participant engagement (polling and evaluations). Finally, the agency hoped to better manage honoraria, payments, and contracts through a single system.

Solution

ExtendMed set up a private label platform for the agency to manage the following functions: a) content planning, b) virtual meetings, c) cross-event registration, d) expert contracting and payments, e) onsite meeting engagement, and f) outcomes review.

Results

The agency demonstrated great efficiency in managing multiple client projects. They used Health Expert Connect to reduce vendor outsourcing, increase expert engagement, and produce better outcomes for their clients over the course of six months.